PRIVACY POLICY

 This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our services:    

Information We Collect

        Personal Information:

• Name, email, and phone number to create your account.
• Delivery address and payment details for processing orders.

        Device Information:

• Information about your device, such as model, operating system, and unique identifiers.

        Location Information:

• Your location data to provide accurate delivery and location-specific recommendations.

        Usage Information:

• Data on your interactions with our app and services, including features used and time spent.

How We Use Your Information

• To process your orders and provide our services.
•  To manage your account, provide customer support, and communicate about orders. 
• To communicate with you about updates, promotions, and offers.
• To improve our services and user experience.

Sharing Your Information
We do not sell your personal data. We may share your information with trusted partners only when necessary to deliver our services (e.g., delivery providers and payment processors).  Your data may be disclosed to comply with laws or legal processes. 

Your Choices
You can update your information and opt out of promotional communications in the app settings.

Account Deletion

To request the deletion of your account, please email our support team at ioeats@theiokitchen.com with the subject line "Account Deletion Request" and include your account details. We will process your request in line with our Privacy Policy and applicable legal requirements. Account deletion typically takes up to 90 days. A fee may apply for complex data retrieval requests. 

Data Security

We implement appropriate technical and organizational security measures to safeguard your personal information from unauthorized access, disclosure, and misuse. 

We reserve the right to change this privacy notice to ensure compliance with relevant legal and statutory provisions. Please review the policy periodically. 

For questions about this policy, contact us at hello@theiokitchen.com.